Integration / account-mapping mis-setup

Potential Causes for Missing Transactions in Xero Bank Feed

  • The feed in Xero may be linked to the wrong bank account or a sub-account in Stripe, causing it to miss older transactions or transactions from a different sub-account.
  • The integration settings might be configured to sync only “payouts” rather than “all transactions” (payments, refunds, fees).
  • For example, third-party tools support syncing “Sales (payment) transactions, Fees, Payouts, Refunds” via the Stripe API for Xero.

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