Bank Feed Pulling Only Deposits (Payouts) Instead of Individual Transactions

Sometimes the bank feed pulls only the lump sum deposited by Stripe rather than all underlying transactions such as charges, refunds, or fees. This is a common behavior of the standard Stripe bank feed.

Key Details

• The standard feed often pulls the total payout that Stripe deposits into the bank account instead of each individual transaction (charge, refund, or fee).
• Xero’s support article notes: “If there is a difference between the payout amount from Stripe and the total found in Xero, a partial match will occur. This happens when a Stripe statement line includes a refund, chargeback, or payment completed outside of Xero.”
• As one user observed: “It seems the feed cannot populate retroactively, and can only pull in transactions going forward.”